Rodney, a senior level designer, is your go-to for user experience and product design. As a human-centered designer with 20+ years of experience, he helps clients identify and achieve big picture goals through strategic and visual design. He can jump in at any stage of a design project or lead end-to-end design projects.
Top 3 Attributes:
- User Experience design: he uses visual and interaction design to create products and services that align with user needs and business objectives
- Research: Rodney is a certified design thinking facilitator with 2 years experience planning and implementing research plan
- Interaction Design: Rodney has inspired clients with wire framing, user flows and and prototypes.
Top 3 Accomplishments:
- Customer Service App: Designed a first of its kind Customer Service app. The application streamlines the customer service job and combines enterprise tools across the global organization.
- CX Engine: Led design for a MVP of a customer experience engine. The application allows a major airline to boost Net Promoter Score using customer and flight data.
- Analytics Dashboard: Established the digital communications analytics dashboard at an oil and gas company. The dashboard helped leadership rethink digital strategy as part of a 6-year digital transformation project.
Keywords: wireframes, journey map, usability testing, prototyping, Figma, research, human-centered design
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